For non-emergency inquiries, training requests, billing questions, employment, or general information - we're here to help.
24 hours / 7 days / 365 days a year
By appointment only. Please call or email in advance to schedule a visit.
Handled by mail. View forms →
For specific inquiries, you may reach our operational and corporate leadership directly. For general questions, we recommend starting with info@ravenarescue.net.
The Ravena Rescue Squad partners with Emergency Management Resources LLC (EMR) to handle all insurance billing and patient billing inquiries. Please contact EMR directly for questions about your bill, claim status, or payment arrangements:
4 Cortland Drive
Albany, NY 12211
Phone: 888-603-2455
Email: info@emr-llc.com
Web: emr-llc.com
Our station is located at 1 Bruno Blvd in the Village of Ravena, just off US-9W. Office visits are by appointment only - please call or email ahead to schedule a time.